Many businesses feel the strain from an over-taxed IT department that can’t be everywhere at once. Having a third party that specializes in Help Desk services can allow IT decision makers to focus on strategic initiatives rather than reactive troubleshooting. Outsourced IT help can range from simple break/fix tasks to Virtual CIO (vCIO) services that can guide a non-technical business owner through technology decisions and perform the duties of a traditional CIO without the high priced annual salary.
