Since the deregulation of the telecommunications industry in 1996, intense competition has driven prices downward, much to the benefit of businesses. With the advent and widespread adoption of VoIP by carriers in the 2000’s, pricing has been pushed down further. In today’s market, service providers differentiate themselves by providing consultative solutions, leading edge products, and excellent service.
There are many ways to reduce telecommunications costs for businesses beyond reducing line fees and per minute charges. The important consideration is to view the totality of the correct solution and how it can help a business grow. With that being said, there are still opportunities to simply reduce costs on existing commodity products.