Why Polycom – Part 2: Features Besides being a phone leader, Polycom has created innovative features that offer best-in-class productivity features. With their newer VVX line, Polycom also uses an intuitive user interface that makes them as easy to … Read on
Category Archives: VoIP
Why Polycom? With a myriad of options on the VoIP market, including having no phone at all, your choice for a business handset can be a difficult one. Here are a few reasons that I, and many other providers, recommend … Read on
Differences In VoIP Platforms Hosted VoIP is Hosted VoIP, right? Wrong. Understanding the differences in VoIP platforms can be as important as choosing your CRM or email platform. When replacing your PBX, don’t just ask for a price. Ask what platform it … Read on
9 Transformative UC features There are many advantages of Hosted VoIP from a business growth-engine standpoint. This recent study by INFONETICS shows just how much potential impact unified communications (UC) services will have on businesses over the next 3 years. … Read on
VoIP Pitfalls VoIP and UC offer tremendous advantages for business communications. The shift from the traditional phone network, or PTSN, has been so widespread that major phone carriers and even the FCC have forecast the death of the PSTN. But … Read on
How network affects VoIP How important is your network to the quality of your VoIP service? The question is better stated, “How important is the quality of your voice?” In the VoIP paradigm, a number of factors affect voice quality … Read on
Death of the PSTN I was on an appointment early in my VoIP career, talking with an IT manager about some of the ramifications of the rise of hosted PBX in the business world. He was a little miffed that … Read on
VoIP in Philadelphia A friend recently referred me to a customer who was looking for VoIP in Philadelphia. She did a Google search and asked around, but really didn’t get a whole lot of results to choose from. We spoke … Read on
Cloud Partners Expo Vegas 2014 I’ve been visiting Cloud Partners Expo (formerly called the Channel Partners Expo), since 2008. This year my main goal was to understand changes taking place on the supplier side of the market, and choose … Read on
A CONFERENCE CALL IN REAL LIFE– DECONSTRUCTED Tripp and Tyler’s “A Conference Call in Real Life” has gone viral on YouTube, garnering almost 6 million views in less than a month. What makes it so popular? As the comments … Read on
Winter Storm Janus Can’t Stop Me! I enjoy storms. I love the otherworldly urban scenes that the snow creates, but I am more excited about the ability of my hosted customers to continue to operate as though it were any … Read on
WHY DOES YOUR BUSINESS NEED ME? Why does your business need a cloud consultant? I can deliver the best telecommunications and cloud providers that meet your business goals and save you time and money. Today’s market offers so many … Read on
BROADSOFT UC ONE IS HERE. IS YOUR BUSINESS READY FOR IT? Broadsoft, the world’s leading platform for hosted PBX, announced the coming of their Unified Communications (UC) client almost exactly one year ago in this press release. Since then, … Read on
TECHNOLOGY REFRESH – iOS7 IS A GREAT EXAMPLE I’ve completed the upgrade on all my Apple devices to iOS7, and while I haven’t had the time yet to explore all of the new features, I can’t help but celebrate … Read on
ADVANTAGES OF HOSTED SERVICES There are four main advantages of hosted services compared with similar services that are offered on site, or on “prem”. These advantages are seen with all types of hosted services, such as email, storage, software, security, … Read on
VOIP AND UC MISCONCEPTIONS There is a great deal of confusion in the marketplace regarding business technology, which has led to the creation of some common myths about Voice over IP (VoIP) and Unified Communications (UC). Hosted Authority identifies … Read on
SOFTPHONES? Can I use softphones, like Lync, Google Voice, or Skype for my business phone service? The short answer to this question is yes – many software-based phone systems exist that allow for communication through a range of devices. … Read on
RELIABLE BUSINESS VOIP SYSTEMS What is a reliable business VoIP phone system in today’s market? Today’s phone system and the service that goes with it are no longer simple commodities like they were before VoIP. To better answer this … Read on
PHONE SYSTEM BUYING GUIDE Today’s market offers an unprecedented variety of options for business phone systems. In many ways, this is good for businesses, since competition drives prices down, and vendors/service providers that do an excellent job stand out. … Read on